Speak with our team
NeerLink is set up with each water company individually. Tell us about your operation (the area you serve, your approximate number of connections and how you read meters and bill today) and we'll arrange a walkthrough.
| Demos & support | support@livnox.com |
|---|---|
| Technical enquiries | tech@livnox.com |
| WhatsApp / phone | +91 75920 49351 |
If you're an existing user, please include your registered mobile number or email, the name of your water company and, for a payment, the payment reference. We aim to reply within two working days. For your water supply, your bill amount or your meter, contact your water company first, or raise a request in the app.
Company details
| Operated by | Livnox Media LLP |
|---|---|
| Registered address | Building No./Unit No. 37/1465, Ponekkara, Edapally, Kochi, Kerala 682024, India |
| GSTIN | 32AAJFL8697B1Z4 |
| Website | neerlink.in |
Grievance Officer
In line with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 and the Digital Personal Data Protection Act, 2023, you can raise a complaint about NeerLink, a payment or your personal data with our Grievance Officer:
| Name | Ifthiqur Thoombath |
|---|---|
| Designation | Grievance Officer |
| ifthi@livnox.com | |
| Phone | +91 75920 49351 |
| Address | Building No./Unit No. 37/1465, Ponekkara, Edapally, Kochi, Kerala 682024, India |
- We acknowledge every complaint within 24 hours and give you a reference number.
- We resolve it within 15 days of receipt, and tell you the outcome.
If you are not satisfied with our response, you can also contact the National Consumer Helpline: call 1915 or visit consumerhelpline.gov.in.